Request an Appointment

To request a drainage appointment in just a few simple steps. This form sends your details straight into our scheduling system so we can review your information and arrange the right drainage engineer for your job.

What We Cover

Whether you need help with a blocked drain, a CCTV drain survey (Homebuyer Survey or Look & See), a drain repair, a water main issue or excavation work, our engineers cover all areas across Kent. Completing this form helps us understand your drainage problem, check availability, and prepare the correct equipment before we arrive.

Click the button below to request your appointment.

How It Works

Step 1 — Tell us what’s happening Describe the issue (e.g., blocked toilet, slow‑draining sink, flooding, bad smells, collapsed pipe, repeat blockages) and book in the service you need help with for example Drain Unblock or Homebuyers CCTV Survey.

Step 2 — Add your address and contact details This allows our team to check coverage and assign the nearest engineer.

Step 3 — Your request enters our system Your form is automatically sent into our scheduling system, where we review the details and confirm the next steps.

Step 4 — We contact you to schedule the visit You’ll receive a call or message with available appointment times and any information we need before attending.

Step 5 — Engineer attends with the correct equipment Our team arrives prepared to diagnose and resolve the issue efficiently and you receive a message when we are on our way, your mobile and email supports this communication keeping you up to update so you can get on with your day.

Why Customers Choose Us

No call‑out charges
Fixed‑fee drain unblocking
Fully trained drainage engineers
NADC, CHAS & ConstructionLine accredited
Covering all areas across Kent
20+ years of drainage expertise
Fast response for emergencies

Tell us what’s happening with your drains — we’ll review the details and schedule the visit. Use the general enquiry form for questions and general communications before requesting an appointment if you are unsure.

Our location

Our numbers

Email address

We are happy to accept payment of cash, card, cheque or BACS. Vat reg: 948 1941 88

Beck Maintenance Limited Trading as Thanet Drainage. Registered at Companies House No: 9597312.

Registered Office:
424 Margate Rd,
Westwood, Ramsgate
CT12 6SJ

You can find us on Checkatrade and Which

Locations Served

Some areas we cover include:

Contact us for our complaints procedure however where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.

In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website https://www.disputeresolutionombudsman.org/